Institutionalization Of Ux: A Step-By-Step Guide To A User Experience Practice
by Eric Schaffer /
2013 / English / PDF
7.6 MB Download
Computer hardware no longer provides a competitive edge. Software has become a broadly shared commodity. A new differentiator has emerged in information technology: user experience (UX). Executives recognize that the customer satisfaction that applications and websites provide directly impacts a company’s stock price.
