Designing And Managing Industrial Product-service Systems (springerbriefs In Operations Management)
by Angappa Gunasekaran /
2016 / English / PDF
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This book is dedicated to the issues and complexities of industrial
services supply chain management. It analyzes how the transition
from products to services can be managed, and how supply chains can
be adjusted to reflect this new status quo. The book begins with
chapters examining product-service systems structures and
servitization – the services infusion process. Next, it presents
industrial services as marketing and operations strategy. The focus
shifts to service delivery, and this chapter discusses how the
actual operations take place. This is followed by an examination of
the role of technology and how connected assets are utilized by
product vendors in value-creation. The book analyzes the transition
from ownership to subscriptions in the pricing decisions chapter.
Then the value chain effects chapter offers an overview of the
mechanisms through which industrial companies are shortening the
distance to end-users and aim for a better position in the value
chain. Finally the conclusion addresses theoretical and empirical
implications in the industrial services supply chain management.
This book is dedicated to the issues and complexities of industrial
services supply chain management. It analyzes how the transition
from products to services can be managed, and how supply chains can
be adjusted to reflect this new status quo. The book begins with
chapters examining product-service systems structures and
servitization – the services infusion process. Next, it presents
industrial services as marketing and operations strategy. The focus
shifts to service delivery, and this chapter discusses how the
actual operations take place. This is followed by an examination of
the role of technology and how connected assets are utilized by
product vendors in value-creation. The book analyzes the transition
from ownership to subscriptions in the pricing decisions chapter.
Then the value chain effects chapter offers an overview of the
mechanisms through which industrial companies are shortening the
distance to end-users and aim for a better position in the value
chain. Finally the conclusion addresses theoretical and empirical
implications in the industrial services supply chain management.
